Saturn® Fasteners
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Toll Free: (800) 947-9414
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Contact Us

Saturn® Fasteners, Inc.
425 South Varney Street
Burbank, CA 91502

(818) 846-7145

or

Toll Free
(800) 947-9414

Customer Feedback Survey

We want to hear from you.

Contact Information:

* Required fields.

First Name*


Last Name*
Title
E-mail*
Company Name
Address
City
State
Zip
Country
Telephone

Performance Measures:

Saturn® Fasteners is committed to providing optimal customer service. We would like to ask you to provide us with you perception of our performance. Please check the button (1 - 5) that best represents our performance. This rating scale is based on 1 through 5; with 5 meaning "Very Satisfied" and 1 meaning "Very Dissatisfied".


1. How easy is it for you to access a Saturn® Fasteners Account Representative?

 1 2 3 4 5
2. Do the Saturn® Representatives speak in a courteous manner?

 1 2 3 4 5
3. Are Saturn®'s quotes returned in the anticipated amount of time?

 1 2 3 4 5
4. Are we competitive in price?

 1 2 3 4 5
5. Are we competitive in lead time?

 1 2 3 4 5
6. Are your deliveries on time?

 1 2 3 4 5
7. How do you rate our accuracy with regard to documentation included in each shipment?

 1 2 3 4 5
8. Do we meet your quality expectations?

 1 2 3 4 5
9. Did we meet all of your technical needs?

 1 2 3 4 5
10. Overall, how well does Saturn® Fasteners meet your needs?

 1 2 3 4 5

When Contacting Saturn Fasteners...

Please select one choice only.
1. What is your 1st most important reason for contacting Saturn® Fasteners? a. Price
b. Lead Time
c. Product Availability
d. On-Time Deliveries
e. Customer Service
2. What is your 2nd most important reason for contacting Saturn® Fasteners? a. Price
b. Lead Time
c. Product Availability
d. On-Time Deliveries
e. Customer Service
3. What is your 3rd most important reason for contacting Saturn® Fasteners? a. Price
b. Lead Time
c. Product Availability
d. On-Time Deliveries
e. Customer Service

Additional Comments (Optional)

Please let us know how Saturn® Fasteners can improve its service.
   

Acument® Global Technologies


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